DESIGNING THE RIGHT CARE TOGETHER: EMOTIONAL WELLBEING AND MENTAL HEALTH SERVICES FOR CHILDREN AND YOUNG PEOPLE IN SURREY
Public system reform
Surrey County Council and the six associated Clinical Commissioning Groups (CCGs).
We worked with Surrey County Council and the six associated Clinical Commissioning Groups (CCGs) to inform the redesign of the emotional wellbeing and mental health services for children and young people in Surrey.
In recent times, Surrey has faced critique of long waiting times and inadequate support for children and young people who need it in Surrey. At the same time, mental health was identified as the top priority for change in Surrey in a survey of 18000 young people. Surrey County Council are committed to transformation by 2020 to ensure that the new services meet the needs of children and young people.
We have learned from the experiences of children and young people, and their parents and carers who have accessed mental health support and services: what was helpful, not helpful, and could have been helpful. We have explored what parents who have not accessed services know about the system, and what support they would find helpful. Through a series of engagement workshops we have understand the challenges of the professionals providing supports and services, and what the drivers of the challenges are, with a particular focus on system structures and behaviours.
Work to date
An event with approximately 70 system leaders and decision-makers to launch the project and more importantly to mark the start of the journey towards transforming the outcomes for children.
21 sessions, between 90 to 120 minutes each were run across seven regions: Godalming, Dorking, Woking, Farnham, Staines, Ewell and Caterham. Approximately 200 professionals, 50 parents and carers, and 5 young people participated in these.
A final session with senior leaders from the council and CCGs to share the five main themes from the workshop and consider what can be done.
This project is complete.
Our work started in November 2018 and concluded in February 2019.