The Hothouses for Innovation initiative is a service design collaboration between the Dartington Service Design Lab and Crisis, the national homelessness charity. The aim: to co-produce, with service users, an adaptation to Crisis’ service that would address a new local challenge. Our researcher, Ben Hartridge, explains why it’s vital that service design doesn’t end with one prototype but extends to trying, testing and improving.Read More
There is a clear need for social care services to become more innovative and adaptable to tackle complex challenges in dynamic and changing environments. However, we would argue that traditional approaches to monitoring and evaluation have potential to stifle innovation.
Our researcher, Ben Hartridge, draws on his experience with Crisis – the national homelessness charity, to argue that monitoring and evaluation can and should be designed to support innovation in public services and systems.Read More
A recent Guardian article reported spiralling Council spending on social work agency workers.
In this blog, Ben Hartridge takes a closer look at the issue through a Systems Thinking lens.
With Crisis Skylight Oxford, Maria Portugal and Ben Hartridge are designing new information and publicity materials to support outreach work in food banks, which the Skylight is pursuing as part of the Hothouses for Innovation initiative. It’s just a small part of our overall work but provides a neat example of our approach.Read More
Public and private funders have been building, and backing, place-based approaches for the last ten years. But while grant-makers and grantees are busily buzzing the term to each other in tenders, bids, roundtables and meetings, there’s little consensus on what, precisely, they mean. The discourse on place-based approaches is in need of a vital dose of clarity. I recently delved into the literature to see if I could find any.Read More