Posts tagged Design
Discovering what matters to communities when researching mental health

This Mental Health Awareness Week we’re exploring our role as researchers and designers in projects that centre mental health and wellbeing for young people.  We are particularly curious about how we establish the right conditions for exploring these issues with our partners in the work – and how we can best share our lessons with others.

In this blog, we focus on three areas that have become especially important to us at Dartington:

  • the beginning of the projects and our own standpoint as we begin,

  • the process of establishing strong relationships that can hold complexity and trust, and

  • the sustainability and impact of our shared work on mental health. 

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Using an Appreciative Inquiry Framework: Bridging ‘what is’ to ‘what could be’

Comic Relief’s Rise and Shine programme funds organisations supporting early childhood development for vulnerable families in the UK and globally. Earlier this year, grantees came together for a day of reflection and learning, facilitated by Dartington Service Design Lab, the Learning Partners for the fund.

The goal of the learning event was to create a space where UK Rise and Shine grantees could reflect on what they’ve learnt to date, to inform their planning for the future as the funding programme nears its conclusion.

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How we’re Changing Up the system to respond to what young people want and need

From training packs for teachers on how to respond to disclosures of abusive relationships, to resources for young people on how to recognise the signs of coercive control, there’s something for everyone to feel better educated on both topics and empowered to take action so that young people and families have their needs met. We’ll be celebrating and sharing the exciting work these young changemakers have been designing – in person – at the #ChangeUp Exhibition in Paisley. This exhibition, open to everyone in Renfrewshire and beyond, is packed with the innovations designed by and for young people and system leaders, to inspire all of us to educate, empower and equalise systems to tackle coercive control and take early action on mental wellbeing.

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Reflection: Evaluating digital services to create the “new normal”

This blog reflects on parents’ experiences of services during the pandemic and staff’s hopes and concerns for future delivery. We also share how evaluation has helped organisations understand these, and how it can be used to shape delivery in the future.

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Re-use and repair: Small but mighty steps for practitioners to reach families remotely

In January 2021, we were funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse to run a 12-week research and design project focused on reaching families remotely, in partnership with five charity partners from across the country. The whole research and design process culminated in the ‘9 steps for reaching families remotely’ - services and practitioners struggling to reach and engage with digitally excluded people.

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Connecting Families: Sprint Notes from Wrap-Up

During the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the sprint 'Wrap-Up' phase.

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Connecting Families: Sprint Notes from Develop

During the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the sprint 'Develop' phase.

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Connecting Families: Mid-Sprint Notes from Develop

During the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the mid-sprint 'Develop' phase.

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Connecting Families: Sprint Notes from Define

During the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the 'Define' phase.

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Connecting Families: Sprint Notes from Discover

During the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the 'Discover' phase.

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Connecting Families: Sprint Notes from Inception

During the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Response, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the 'Inception' phase.

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The Challenge: Connecting Families to early years support

With 71% of community organisations in some parts of the voluntary sector having moved to online delivery since the COVID-19 crisis began, digital exclusion has become an even bigger obstacle to engaging those most in need than it was before. This is a particularly pressing issue for Early Years services, who support many families living in financially vulnerable households without internet access. As England endures another lockdown, Dartington Service Design Lab [Dartington] is working with a number of charities and families to develop and test different ways of supporting early years services to reach digitally excluded families. Here’s how we intend to do it...t ways of supporting early years services to reach digitally excluded families. Here’s how we intend to do it...

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Reimagining Help: Three things we learned through co-designing a ‘Good Help’ guide

Those who know us well will know this is a departure from our area of focus: children, young people, and families. But supporting the use of evidence through co-design and rapid iteration is at the heart of our work. That is why we teamed up with Nesta, the British Heart Foundation (BHF), Macmillan Cancer Support and UCL on the ‘Reimagining Help’ guide, a toolkit for service and system leaders to design support that helps people reach the goals that matter most to them.

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